Testimonial

My name is Rosemary Martins, my husband and I just purchased a new Murano from your dealer ship and I just found out that my husband took the survey that you sent him but he did not elaborate on any of the questions, just filled in a number and called it a day. I am the type of person who will complain when something is not right but I also like to give credit where it is due. Chris Powell is our Product Specialist and was very knowledgeable, professional, courteous and patient. He made sure that my seat, mirrors and seat belt were adjusted properly before our test drive, and explained all the bells and whistles that I should be looking for during our test. He took his time, did not pressure us into anything, and has a wonderful sense of humor. We enjoyed working with him. Brian Prior was our Senior Product Specialist and went over the check list after we made the purchase, He was very thorough and patient. In all my years of car buying I do not believe that we have done a check list like the one we did at St. Augustine Nissan. I truly appreciated it. I don't want to forget Jordan Hamlet, he was supper nice, even when my husband changed his mind on several thing and questioned just about everything, Jordan is also very knowledgeable. And than Amanda Gilbert who made this transaction almost painless. She has the patience of a saint and was helpful finding us the best financing. All during our experience of buying a car at Nissan of St. Augustine there was a recurring theme, the employees care, are very patient, professional and all are extremely knowledgeable making this probably one of the best car buying experiences that I have had. I truly love my new Murano and look forward to doing business with Nissan of St. Augustine in years to come.

Rosemary Martins on 1/25/20

I did not know there was a recall. I had scheduled a simple oil change and they went and did the recall for me without having to be asked. I always had to tell Honda to do them and it took 3 times to get the recall completed. Nissan did this without having to be told and I GREATLY appreciate it! Several problems with our car was fixed just by them going above and beyond to do this.

Holly Abate on 02/02/20

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Everyone is service is awesome. Marvin, Ryan, and Glenn were top notch.

Lance Greiner on 01/27/20

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Don't you? I’d like to express my gratitude towards your service department. I brought in my 2015 GTR for service and everyone was amazing. When you drive this type of car, people always try to overcharge you because they assume you’re made of money. Not only was I only charged a diagnostic fee, Glenn even reprogrammed my transmission so it would recalibrate itself. Marvin, Ryan, and especially Glenn (The Technician), went above and beyond. I work right down the road at a different dealership and its refreshing to see a dealership as customer service oriented as ours. I will definitely bring my vehicle back here for more intricate work, and would highly recommend your service department.

Ilovefastasscars on 01/21/20

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Excellent help when I asked for assistance on my car key. Service advisor was accommodating and fix my problem right away by resetting the key. Thanks.

Carmencita Lapid on 01/16/20

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Walked in and out with a car amazing because i had no idea they’d be so friendly and welcoming - proud to be in the Nissan family.

Isaac Pena on 01/14/20

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Very good experience. Our salesman was knowledge and understanding of my needs. I would recommend anyone to see Clayton Fields to buy a new car...thank you Nissan

Carol Renna on 1/13/20

Cynthia the service manager is great. Started going there seven years ago and she is knowledgeable and pleasant. She is the reason I purchased my current Nissan from them. Having worked in dealerships myself I can be a little critical. She understands customer service and is one of the best in the business.

Carolyn Sellari on 1/11/20

It had been a long time since I’d had fun buying a car, but all that changed when about two weeks ago I walked in and bought a truck from Josh. I appreciated the professionalism everyone afforded me, which to me is very important. No arm twisting. No attitude. It was orderly and focused on my needs every step of the way. Ladies: if you’re looking for a vehicle, you should check here too.

Treena Moreno on 01/10/20

Jan H I came in to get my car serviced and had no intention of buying. I decided to walk out to the sales floor and look around but there were only 2 models, neither of which were of interest. I asked the salesperson (Tim) if they had a Murano or Rogue that I could look at just to get an idea of price. He showed me the 2 models I was interested in and I test drove the Rogue. When we got back to the showroom we discussed price and payments and since it was within my budget, I decided to buy. I feel I received a fair trade in price on my 2011 Altima so I made the purchase.

Jan H on 01/02/20

Cynthia and her staff always go above and beyond for the customer

Grace Jo Lee Manning on 12/31/19

Charley Umpenhour Had my first buying experience at Nissan. Tim Wombolt was my salesman, and made the experience absolutely incredible. He was patient and answered all of my questions in a kind and efficient manner. When I chose to purchase the car thanks to Tim’s help, he went above and beyond. Would highly recommend.

Charley Umpenhour on 12/23/19

Came in for service, Ryan was my service adviser and he was very friendly and helpful. I plan to continue to use Nissan of St Augustine for all my service needs

Brandie Hovis on 12/23/19

Joshua was super friendly and helpful, took the time to show me everything and explain all the details. The whole buying process was a breeze!

Shuan Oliver on 12/23/19

Friendly, willing to negotiate fair pricing, quality vehicles. Enjoyed the purchase process and very pleased with our new Murano Platinum. We originally purchased a used Rogue and a month later decided it was not the right fit for us. The sales and management team (Tony Vigliotti, William Barnes, Clayton Fields, and Jordan Hamlet) were willing to work with us on transitioning into a beautiful Murano Platinum. Love the new car. Very happy with the team we worked with at Nissan of St. Augustine.

Cindy Gilbert on 12/18/19

My husband and I were looking for a second car for our FL home. The experience with sales, management, and finance folks was very pleasant. We were pleased with the pricing process and love the new Murano Platinum we now enjoy.

Cindy on 12/18/19

Guest service was great.

Jared Makowski on 12/18/19

Huge rave for salesman Don! He worked with us and got us what we needed & wanted! Highly recommend him if you’re on the hunt for a new or used vehicle

Susan Colley on 12/13/19

My husband & I had been car shopping for almost a month. We were VERY fortunate and had pretty good experiences to every dealership we went to. But, Clayton Fields took the initiative to give us options outside of what we, actually, went in for. He took the time to figure out what we were looking for & found us our 2018 AWD Nissan Rogue. We're so glad. He was polite, personable, and professional. He even ended up saving us money! Which is always absolutely wonderful. Thank you so much! -Even went by today with ridiculous questions (this is our very first new car) & he was happy to answer them all! Truly appreciate you, Clayton!

Christa Berry-Tanguay on 12/10/19

WOW Don’t pay the bill till you see Will. Well I did not pay it and seen Will and he helped us out a great deal. Everyone I came into contact at the dealership was cordial, non pressure, friendly, helpful, and a delight.

Michael Castagno on 12/10/19

Great service. Bought a new Altima from Tim Wombolt. Very professional and prompt. Would highly recommend

Collin Provenza on 12/09/19

Let me tell you.. Quality and professionalism are extreme.. Clayton (sales rep) was superior to none.. He had vehicles ready to go before I finished my paperwork.. Eric (sales Manager) stupendous.. Very knowledgeable and quick with a quote.. Jordan (finance ) very professional.. This place is all about taking care of you.. As Quickly, efficient and honest as you will EVER SEE.. I recommend them to any and all No B.S.. Sergio

Sergio Daniel on 12/07/19

I cannot say enough about the exemplary service of Nissan of St. Augustine.! I am a return customer at Nissan, and will be forever. I'm sorry they can only have 10 stars.! My previous Nissan was one of the best cars I had ever owned, so naturally, I returned to them to see what the new Nissan's were all about. The staff was so very obliging and caring, that I felt I was visiting with relatives!..... Family! Never pressured, never pushed, just left to my own decisions and what I felt I could be comfortable with. Brian Prior and Jordan, were honest and upfront with all their suggestions and where do you ever find that with a car dealership? Brian made sure I was happy with all the selections, and kept in touch by e mail and phone calls long after the sale was completed. I'm sure that Brian will be Top Sales Person of the Year. As a Senior Citizen now, the safety and service is of utmost importance to me. There was a slight mix up about the service of the new vehicle I chose. I thought the oil changes were included, and it was only the first oil change that was included. Well, all I had to do was express my embarrassment at the mix up, and I promptly received a personal call from the General Manager , Mr. William Barnes. He apologized to me for the mix up and personally assured me that Nissan's expert oil changes would be included in my purchase as long as I have the car.! It may seem like a small thing to some people, but for me, a single woman, I can rest assured that the vehicle will be taken care of the proper way, and the correct product will be put into the car. Nissan does not only change the oil, but they check the entire operation of the car on the computer and fill all the necessary fluids to keep you safe. I've had some bad oil changes in the past. Not only can it ruin your engine, but I remember a time when too much oil was put in my car.! When I got in to drive it away, the car was engulfed in Clouds of Black Sooty SMOKE all the way down the street.! Horrified, I could not see where I was going, not to mention the embarrassment and danger of hitting something or someone.! This personal phone call from the General Manager, and rectification of a misunderstanding my friends, is Customer Service ,"above and beyond" and is more than I could ever ask for! I can sleep peacefully at night knowing the car will be serviced by the experts, and their preventative maintenance will keep the 'worry lines ' off my face.! Nissan has not only won my loyalty, it has won my heart.! NISSAN..... BETTER THAN BOTOX.!!

- Karen Lattuca on 12/6/19

Incredible customer service. The best new vehicle buying experience followed by outstanding customer service. The dealership made an error and I received an admittance of guilt and an apology. Human errors occur but it is a rare business where people take responsibility, fix the error AND APOLOGIZE. The buying experience: No pressure! I explained what I wanted and Clayton helped me pick a vehicle. At one point, he explained why a slightly less expensive vehicle would suit me better. Knowledgeable and ready to make a sale but able to listen and find what you need, not the most you can afford. Making the deal: final price negotiations. Thats right, we negotiated the number after (estimated) taxes and fees. So no unexpected add ons. The number we negotiated was the number to be financed. So simple. No surprises. Financing: Nissan financing was easy and the interest rate lower then my bank. This dealership should be your final stop when you are ready to buy.

Dorothy Jenks on 12/04/19

Highly recommend to anyone who wants to have that secure feeling of having a vehicle you dont have to worry about having an over the top ridiculously high payment! Thank you guys so much! Clayton Fields was amazing with making sure I got into the car I've always wanted! He made sure I left that day in a car!

Theresa Marie Tucker on 12/03/19

My experience was amazing to say the least. Mr. Clayton Fields assisted me with finding my new car and I couldn’t be happier with my new baby Hustle. I’m very grateful for the time and work that was put into making sure I got what was for me.

Kaylah Barry on 11/27/19

Have to return for some minor things, but over all. I was treated very fairly, with courtesy and friendliness.. Great business to work with.. this is the second vehicle that we have purchased from Nissan of St Augustine.. If I ever have need for another vehicle, I will certainly go back to them.. Thank you guys, Barbara Van Arsdale

Barbara VanArsdale on 11/26/19

This is my second car I bought from Tim in the last year, they always make it easy and I recommend them to all my friends and family

Loreta Rouch on 11/26/19

I drove Nissans for 20 years, always had great service looked online for a new Armada and when I came in to look at it Tim had it pulled up for me and really sold me on all the features. I love my Truck Thanks guys

Kenio Bright on 11/26/19

I shopped 3 different Dealerships and found my best deal right here at Nissan of St Augustine. from now on it will be my only stop. Thank you Tim

Danika Hostra on 11/25/19

This is my second car I bought from Tim in the last year, they always make it easy and I recommend them to all my friends and family

Loreta Rouch on 11/25/19

Very knowledgeable and respectful team. They work quickly and I got an amazing deal on a beautiful car. Thanks James!

Kristin Caviness on 11/25/19

Staff was (as always) courteous, knowledgeable and quick. Thanks for all your hard work guys and gals.

Flipping M on 11/24/19

Excellent experience and car!! Clayton was straight to the point and honest. I will be back when I'm ready for a upgrade!!

Jennifer Chandler on 11/24/19

 

 

 

 

Ryan in service Dept is always nice and great to work with! Love my Nissan Rogue and the St Augustine Service Dept!

 

Tamara Hubbard on 11/04/19

Great experience with the transaction, explained everything and I left feeling like I made the right choice. Tim took his time and didn't make me feel rushed or pressured in any way.

Andy Brown on 11/04/19

I totally recommend Nissan of St Augustine they took their time and and showed me that they wanted my business Thanks Tim

Keith Miller on 11/04/19

I recommend Nissan of St Augustine to anyone that is looking for a new or used car. I have been to every dealer in the area and finally found the deal I was looking for...... Thanks Tim

Andy Brown on 11/04/19

Came into show room with a few questions and left with a brand new Nissan Altima Thanks Tim it was easy

Keith Miller on 11/04/19

I have bought 3 cars from them over the years. Best dealership in all of Florida. I will only buy a vehicle from them. They took very good care of me and my family. I will always be loyal to them, because they have been loyal to us for years. Thank you guys once again, you are all amazing.

Devin Pennington on 11/02/19

Was looking for a deal on a 4x4 truck and talked to Tim not only did I get a 2019 but it was certified and the payment was just what I wanted. Thank you guys!!!!!

Jason Finch on 10/31/19

I had a pleasant experience, and was very satisfied with the deal Tim was a great help

Caden Stevens on 10/31/19

This is the 3rd car I have bought from this dealership and they are always amazing. Clayton Fields took care of me. Was easy to work with and I got an awesome deal on my new car. I will only ever buy a car from this dealership.

Devin Pennington on 10/30/19

Miles was the sales and was excellent, answered all my questions and was very accommodating. Will the General manager went above and beyond to get all the items requested happen. Jordan the finance manager handled the transaction smoothly. Eric sales manager was the man with the plan. Thank you to all, remember if you need something simply ask and these guys will make it happen!!

Meredith Watson on 10/25/19

Excellent sales associates and customer service! Eric, Clayton, Tim, Jordan. Are amazing! Don’t hesitate go by and check out your auto! Perfect 10 Star Rating

Michelle Vega on 10/24/19

I’m always pleased with the service provided and the people who provide it! Thank you!

Patricia Dougherty on 10/21/19

I would highly recommend Brian Pryor at Nissan of St Augustine. My son was looking To buy a car and he was more than helpful. I would recommend this dealership to anyone.

Katie Martinez on 10/20/19

This was by far the best experience I have had purchasing anything ever. I worked with two salesmen: Tony and William, both were friendly and professional. They had patience with me and showed me multiple cars. I worked briefly with Will, I believe he is the general manager as well as Jordan in finance. All four of them made me feel welcome. I was comfortable through every step of the process. I was incredibly impressed with Jordan’s follow through. He presented the best options available to me at the time (I picked a poor time of day and a poor day to go), but looked into it further and got back to me the next morning with better options. I have no complaints whatsoever. This was a completely stress free, no pressure, purchasing experience!

Chris on 10/19/19

A great car buying experience. Clayton Fields help me get into me rogue sport. If you want a kind and professional go see him.

Leena McCaskill on 10/16/19

A great car buying experience. Clayton Fields help me get into me rogue sport. If you want a kind and professional go see him.

Shalena Hunter on 10/16/19

If you purchase a car from Nissan of St Augustine it needs to be from Tim Wombolt ! I was dreading purchasing a car and he made it such a great experience and I got the car I wanted at such a great deal! He made it happen!!

Taylor Morgan on 10/12/19

I would recommend Tim Wombolt as your next car salesman at Nissan. He was kind and very professional. We felt that he gave us a good deal.

Jackie Pesce Meredith on 10 /12/19

We had a great, no pressure used car buying experience this past week at NIssan of St. Augustine. Brian Prior was very helpful. He listened to what I was looking for; listened to my 13 year old son's many questions and answered him with the same respect and sincerity that he answered my questions with. Brian was also very thorough in explaining the cars' features and attentive on being sure that the car was ready for pick up when we arrived to take it home. Every person we dealt with, from finance, sales and top management was very kind, knowledgeable and professional. I would definitely recommend buying a car at Nissan of St Augustine if you're in the market for a new or used vehicle. Ask for Brian!

Denise Sardinas on 10/12/19

Great Experience. I drove 3.5 hours to make my purchase and they did not disappoint! Thank you to the entire staff.

Travis Watson 10/07/19

Thanks to you entire staff for a wonderful purchasing experience. We drove 3.5 hours for our purchase and they did not disappoint in any way.

Happy Buyer 10/07/19

Great service by everyone involved. Very helpful, friendly, and knowledgeable staff.

Julio Cornelio on 10/06/19

I went in defeated because I was recently denied for a loan for a car. The sales manager told me what needed to happen and got me approved for a brand new car. I told them what I wanted in a car and they delivered everything. Very friendly and helpful!

Crystal Haynes on 10/05/19

Fast friendly service at a fair price.

Jw Scray on 10/03/19

Everything went on time and perfect.

Robin Amato on 10/02/19

I made an appointment for my service and when I arrived, I was seen almost immediately. I had scheduled more maintenance than i needed and Marvin explained why I didn't need to have as much done as I thought. He was great!

Leslie Appleman on 10/01/19

Fantastic customer service from the minute we walked in the door! They offered us free lunch while waiting for representative and it was delicious. Miles, Chris and Dino all were respectful, friendly and knowledgeable. We are very happy with our purchase and this dealership.

Paul Quinn on 10/01/19

Been looking for two weeks for a new car, came to Nissan of St Augustine and Tim made it happen.

Ellen Sayles on 09/28/19

Never had a better time buying a new car, Tim helped me out and was very professional

Cali Sanford on 09/28/19

Had a wonderful experience, Tim was very helpful.

J Turnage on 09/28/19

Very friendly and were able to work with us to get us into a vehicle we really needed. Highly recommend them!

William G. Barnhart on 09/27/19

As always each service tech is super helpful and I always feel like they are recommending services that are necessary for my best interest rather than a quota for stats or numbers.

Danette Hazouri on 09/26/19

Excellent customer service

Marvin Keeny 09/25/19

This is my 3rd vehicle with Nissan of St. Augustine, so it’s great customer service and a friendly and family environment.

Rachel Evans on 09/24/19

Quick service. Everything done sooner than I expected. Thank You

Anne Venezia on 09/24/19

The Service dept is very professional and efficient ! This was my first experience at this dealer … I was treated with respect and courtesy by Ryan in the service dept. and the best part is this dealer fixed both of my problems under warranty with my vehicle…. I even received a follow up call from Ryan checking to see if the vehicle was working fine. So if you want a great service experience bring your vehicle to this dealer !!!

Steel Dragon on 09/18/19

Found a used Toyota Tundra online and worked out the numbers over the phone with Dino. Worked with Clayton Fields as my salesman the entire process. Made the trip down from Savannah and checked out the vehicle in person. Purchased the Tundra and drove back home. This was the best vehicle buying experience I've ever had. Everyone was so professional during the entire process from the F&I lady to the manager Will. Never any pressure to purchase a Nissan vehicle instead of the used Tundra and Clayton jumped through hoops for me to address two little issues on the truck. Great communication, completely transparent, got a screaming good deal, and never once had a bad feeling about anything. Would highly recommend!

Mac Scott on 09/09/19

Clayton is awesome ! This was the first car I’ve ever purchased and he made it quick and easy and got me just the vehicle I was looking for!

Taylor Kouremetis on 09/08/19

Ryan was very helpful as well as the lady who helped my wife get the loaner car and switch the babies car seat. Nissan as well, did a great job getting the car towed to St Augustine even though Daytona Beach is closer, we only heard good things about St Augustine and you all showed us why!

David Ortega on 08/30/19

Great experience, made car buying easy. had everything ready when i got there. In and out in no time.

Timothy Taylor on 08/21/19

Seriously, the nicest and most helpful people I have ever met! Thanks so much to Gerron Miles for your help in my purchase! And thank you to Amanda Gilbert for your help with financing!! Will Barnes, you have a wonderful team and I will be back in for my next car. The drive from Jacksonville was so worth it!!

- Kristin Berania on 08/18/19

Purchased my new Nissan approximately 3 weeks ago. My sales rep was Clayton Fields. By far the best buying experience I have ever had. Clayton listened to my needs, gave me options, and never showed any pushy sales tactics. He was extremely knowledgeable and answered all my questions. I am so happy to be part of the Nissan Family in St Augustine! THEY ROCK!

- Maria Lavin-Sanhudo on 08/18/19

Great customer service! Clayton was a great help with my car buying experience

- Niya Latrice Stevens on 08/14/19

Experience was awesome start to finish. professional, well trained, friendly staff from sales all the way to management. Could not be happier with the vehicle or experience. 10/10, would shop here again, would recommend to anyone.

- Michael Dale on 08/13/19

Everyone was very friendly and made sure that I knew what step was next and introduced me to who would be helping me next. It was seamless.

- Elizabeth Congdon on 08/13/19

Excellent service!! Thank you!!

- Elaine Bates on 08/03/19

We are on our 6th Nissan, and just purchased a Nissan Titan with Clayton. We typically work with Eric, but with his promotion, Clayton jumped right in and gave us the best help ever. No fuss Truck Buying! Thanks Clayton!

- Diane Leonardi on 08/01/19

They did just fine. My passenger seat was coming at the seam. The are ordering me a free seat bottom.

- Bernd Baumann on 08/01/19

Amazing customer service and great prices! Tim was so patient and sweet!

- Erin Tetlow on 07/31/19

Clayton and Dino were awesome to work with. Thanks gentleman I love my new ride !!!

- Dee Schieferstein Pizzoferrato on 07/30/19

Clayton was absolutely awesome! So happy to have worked with him

- Morgan Sanhudo on 07/28/19

about 4 or 5 months ago, we purchased a Mini Cooper from a neighbor dealership only to find out the car had been a wholesale lot car and had been in two accidents. We were over our heads by about 9 grand and the dealership refused to work with us or even apologize for selling the unit as if it was in good shape. We went next door to Nissan and were treated like real customers and purchased Kicks .. after a few months and 6500 miles while the car was top of the line it still did not have divers assist and other features of the Rogue. We went in Saturday and without any hassle traded the new car back in for a Rogue sport. For the second time in six months Nissan proves themselves superior to the T dealership nearby.

- Joe Warkentine on 07/23/19

If you want to have a great experience in buying a car ask for Brian Prior. The management and sales people are the very helpful. Brian is the best.

- Grace Brudz on 07/22/19

Went interested in a used F-150 they had on their lot. Salesman Clayton was very helpful sending me videos showing all the options and details of the vehicle. All staff I dealt with were very helpful and kind. Didn’t try and sell me on anything extra or something I didn’t want. Never pushed me towards buying a Titan and I left feeling like I honestly got their best price. I would recommend this dealership to anybody looking for a vehicle.

- Kyle Brice on 07/21/19

Great work very helpful getting what you need and more every one helps very friendly environment good consumer service get in and out great work

- Carwhite34 on 05/25/19

Chris Great experience. Kyla, Halie, and Chris were very helpful. They really made me feel like a valued customer. Thanks to all the management for helping out as well. I love my new truck!

- Kyla, Halie on 06/29/19